Question 1

Who is the system for?

Accepted Answer

For manpower companies, construction corporations, cleaning and maintenance companies, industry and logistics, guarding and security companies and nursing care companies — that is, organisations that manage workers at clients or across multiple sites.

Question 2

What is the minimum headcount that justifies it?

Accepted Answer

There is no formal threshold, but the value becomes clear once you manage dozens of workers across several sites or clients, or when you manage foreign workers with housing and transport. Below that, a spreadsheet may still be enough.

Question 3

We operate in several sectors at once. Is that possible?

Accepted Answer

Yes. Payroll settings, documents and processes are defined at the employer, employment type or site level, so the same system can manage construction workers and cleaning workers side by side under different rules.

Question 4

Is the system suitable for Israeli workers as well?

Accepted Answer

Yes. The components specific to foreign workers — visas, arrivals, housing — are simply not activated for workers who do not need them.

Question 5

How long does an implementation take?

Accepted Answer

The duration depends on the size of the organisation, the number of sectors and the state of the existing data. We do not publish a single figure; we build a timeline after the mapping stage. A one-month parallel run is a fixed part of the process.

Question 6

Can we import the data we have today?

Accepted Answer

Yes. Workers, clients, sites, apartments and historical data can be imported from Excel or CSV with column mapping and duplicate checking. Importing from an existing system is assessed according to its export options.

Question 7

What is required from us during the process?

Accepted Answer

Mainly the time of the people who know the processes — an operations coordinator and a payroll accountant. They are needed to define the rules and to validate the results in the parallel run.

Question 8

Can we start with a single module?

Accepted Answer

Yes. Many organisations start with attendance and workers, and add payroll, housing and nursing care later. Just bear in mind that part of the value comes precisely from the connection between the modules.

Question 9

Does the system replace the payroll software?

Accepted Answer

No. StaffCore prepares the data, calculates it and flags exceptions, and produces a structured file for the payroll software. Issuing payslips and reporting to the authorities remain in the payroll software.

Question 10

Does the system guarantee compliance with labour law?

Accepted Answer

No. The system helps you apply the payroll rules and sector settings you have entered consistently and under control, but responsibility for the correctness of those settings and for compliance with the law remains with the employer and the payroll accountant.

Question 11

How are rate updates or extension orders handled?

Accepted Answer

Rates and pay components are defined with effective dates. When a rule changes, you update the setting and the system applies it from the date you set, with a record of who changed it and when.

Question 12

Can a change be tested before it is applied?

Accepted Answer

Yes. A simulation runs on a calculation copy without changing any data, and lets you compare the result with the previous month.

Question 13

How are permissions defined?

Accepted Answer

At the module level, the record level and the field level. A site manager can see operational data for their own sites only, with no access to payroll or to other sites.

Question 14

Is there an audit log?

Accepted Answer

Yes. Sign-ins, viewing of sensitive data, data changes with the previous and new value, exports, permission changes and deletions — all of them are recorded.

Question 15

Does the system comply with any security standard?

Accepted Answer

We do not claim any certification or standard. The system was designed with permission layers, logging and controls appropriate for working with sensitive data, and alignment with your specific requirements is examined during implementation.

Question 16

Which systems does it connect to?

Accepted Answer

There are connections and exports to payroll software, import and export of Excel and CSV, PDF generation, and an API and webhooks for further connections. Other connections are marked on the site as ready for connection or in planning.

Question 17

Does the system sync with government bodies?

Accepted Answer

No. There is no automatic integration with the Population Authority, Ben Gurion Airport or any other government body. Information of that kind is entered by users or imported from files.

Question 18

Is there an app for workers?

Accepted Answer

The worker app is at the pilot stage. It allows viewing assignments, reporting, submitting requests and viewing documents. In the demo we will show what is currently live in it.

Question 19

Does it work on mobile as well?

Accepted Answer

Yes. The operational screens are built for work in the field, including attendance reporting and approvals from a mobile device.

Question 20

Is StaffCore Care a medical device?

Accepted Answer

No. It is a management tool for recording, scheduling and control. It does not provide diagnosis or medical advice, it is not an emergency dispatch centre and it does not replace professional judgement.

Question 21

What is available in nursing care today?

Accepted Answer

The core of the module — patient file, caregiver file, care plan, scheduling and visit records — is in pilot. Hardware and sensor capabilities are in development or in planning, and are marked as such.

Question 22

What does the family see?

Accepted Answer

Operational information only by default: visit times, task completion and updates that have been shared. Access is subject to documented consent.

Question 23

How much does it cost?

Accepted Answer

Pricing is determined by the number of workers managed, the modules selected and the scope of the implementation. We will be glad to send a quote after a short scoping call.

Question 24

Is there a minimum commitment period?

Accepted Answer

The terms of engagement are set out in the agreement and vary with the scope of the project. We will be glad to go through them on a call.

Question 25

What does support include?

Accepted Answer

Implementation support, role-based training and ongoing support. Response times and contact channels are defined in the service agreement.

The answers we give most often

Fit and sectors

Implementation and data migration

Payroll and payroll accounting

Security and permissions

Integrations and technology

Nursing care

Commercial

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