An unstaffed post is not just an operational problem. It is also a penalty.
At a guarding company the important question is asked every hour: is every post covered right now. StaffCore holds that answer alongside the hours, the supplements and the billing that follow from it.
The gap between the contract and actual coverage
The contract says how many posts. In reality someone did not show up, and someone else worked a double shift.
01Uncovered posts
The gap surfaces after the fact, sometimes only when the client complains.
02Night, Shabbat and holiday hours
Calculating the supplements is complex and varies between agreements.
03Last-minute replacements
Changes made by phone that never reach the system or the payroll.
04Field reports that stay on paper
Events and incidents that are never documented in a searchable way.
05Industry extension orders
Components that have to be applied consistently across hundreds of workers.
06Billing that does not match coverage
The client is billed for full coverage even when the posts were not fully staffed.
How it works in a guarding company
From planning the coverage to billing that reflects what actually happened.
Guarding sites and required coverage
- 28 sites
- Daily requirement: 96 posts
- Rates configured
What you will actually use
Coverage control
Required against covered, in real time.
Field reports
Events, patrols and incidents.
Billing by coverage
Billing that reflects what was actually covered.
The screens of an operations centre at a guarding company
Post coverage right now
- 96 posts required
- 92 covered
- 4 short · 2 with a replacement on the way
- Average time to close a gap: 38 min
What changes
Security and guarding — the questions that keep coming up
Yes. You can set a start time for every post, and when no arrival report is received by the time you defined, an alert and a task are opened for the responsible person.
Want to see your own coverage screen?
Let us set up a demo and build a scenario using your sites and coverage requirements.