Privacy Policy

Who we are

StaffCore operates this website and provides a workforce management system. Full contact details appear on the contact page and at the bottom of every page on the site.

For any question regarding this policy or the information collected about you, you can contact us through the channels shown on the site.

What information is collected

We collect two types of information: information you provide of your own initiative, and technical information collected automatically while you browse.

• Information you provide in the contact form or the demo booking form: full name, company name, role, phone, email address, sector, headcount range and the content of your message.
• Information about how you arrived: campaign parameters in the site address, such as source, medium and campaign name, where present.
• Basic technical information: IP address, browser type and operating system, interface language, the pages viewed and the times of browsing.
• Interface preferences stored locally in your browser, such as your choice of language and light or dark display mode.

What the information is used for

We use the information for defined purposes only and do not sell it to third parties.

• Contacting you in response to an enquiry you initiated and arranging a demo or a call.
• Answering professional, commercial or technical questions you have put to us.
• Improving the site and understanding which pages and content are useful to visitors.
• Maintaining the integrity and security of the site, including preventing misuse of the forms.
• Complying with legal requirements that apply to us, to the extent that any exist.

Cookies and local storage

The site uses local storage in the browser to remember basic interface preferences, such as language and display mode. This is stored on your device and is not used for personal identification.

If and when analytics or advertising tools requiring consent are activated, an appropriate consent request will be shown before they are enabled, and it will be possible to decline without affecting your use of the site.

You can block or delete cookies through your browser settings. Blocking them may affect the saving of your preferences.

Sharing information

We do not sell, rent or trade in personal information. Information is shared only in the following cases and to the extent required.

• Service providers who assist us in operating the site, in hosting or in sending email, subject to a confidentiality undertaking.
• Our professional advisers, to the extent required in order to handle a particular enquiry.
• A competent authority, where there is a legal obligation to provide information.

Data retention

Enquiries sent through the site are kept for as long as is required to handle the enquiry and to keep a reasonable record of the business relationship.

Technical information is kept for a shorter period, in line with security and operational needs.

When the information is no longer needed and is not required by law, it is deleted or moved to an archive with restricted access.

Information security

We take reasonable measures to protect the information, including access restrictions, activity logging and encryption of traffic on the site.

That said, no system is entirely immune, and we cannot undertake to provide absolute security. We prefer to state this explicitly rather than make sweeping declarations.

Your rights

Subject to applicable law, you have the following rights in relation to the information collected about you on the site.

• To ask to review the information held about you.
• To ask to correct information that is inaccurate or out of date.
• To ask to delete information, where there is no obligation or legitimate need to keep it.
• To ask to stop marketing contact, at any time and without giving a reason.

Information in the StaffCore system at client organisations

When an organisation uses the StaffCore system, that organisation is responsible for the information it enters — about workers, clients, care recipients or any other data subject. We act on behalf of that organisation and in accordance with its instructions.

A worker or other person whose information is managed in the system of a particular organisation should approach that organisation with any request concerning their information. We will assist the organisation in handling the request in accordance with the agreement between us.

Links to other sites

The site may include links to third-party sites or services. Their privacy policies have no connection to this policy, and we are not responsible for the way they handle information.

Changes to this policy

We may update this policy from time to time. An updated version will be published on this page with a new update date, and continued use of the site after the update constitutes acceptance of the updated version.