When a claim arrives, the only question is what is on record
Two years back: who approved the hours, which contract was in force, when the equipment was handed over and what was said at the hearing. StaffCore does not give legal advice — it makes sure the answers are available and organised.
The record exists — but it is spread across systems and people
Putting together a full picture of an old incident takes weeks.
01A gruelling retrospective search
Hours, contracts and documents from several sources and periods.
02Conversations that were never recorded
The summary of a hearing or a warning stayed verbal.
03Deadlines that get forgotten
A response to a demand or a proceeding whose date has passed.
04Unclear who is handling it
External counsel, the operations manager and HR — with no owner.
05Missing supporting evidence
Equipment handover or safety training that was never recorded.
06Sensitive information too exposed
Case details available to anyone with access to the system.
From an incident to an organised case
Every incident is opened as a case with an owner, deadlines and supporting evidence pulled automatically.
Recording an incident
- Type: workplace accident
- Site and time recorded
- 3 photos attached
What the module includes
Incident recording
Accidents, complaints, warnings and disciplinary incidents.
Case files
Status, owner, deadlines and a history of actions.
Deadline tracking
Reminders and escalation as a deadline approaches.
Restricted exposure
Access to the case only for those explicitly named.
Action log
A full record of every view and change in the case.
The case screens
Active cases
- In progress · 9
- Awaiting a response · 3
- In an external proceeding · 2
- Closed this year · 14
What changes
Claims and incidents — frequently asked questions
No, and we say so explicitly. StaffCore is a tool for recording, organising and tracking. It does not provide legal advice, does not assess the chances of success and does not replace a lawyer.
Want to test how fast you can put a case together?
In the demo we will open a sample incident file and see which supporting evidence is pulled automatically.